We often have daily opportunities to give and receive feedback, yet it often solicits nervousness, anxiousness, or fear that the feedback may backfire.
This course teaches you the mastery of effective feedback through simple techniques that improve and motivate employee performance. You’ll never have to avoid telling someone at work “the truth” again, because the W.I.N.D. method is a proven strategy that will not make employees defensive or afraid.
You will find that there is a scientific basis for many of your observations and intuitions about feedback—such as, it is hard to give correctly, people don’t like it, and more. This will be reassuring as you learn how to overcome these difficulties. We hope you have a fantastic time mastering the art of effective feedback!
Founder | Mediator & Consultant
About The Instructor
Bryant is a subject matter expert specializing in conflict resolution. He has worked with early-to-late stage startups, the United Nations, and Union Bank to create high-impact trainings that teach high-stakes communication tactics and the mastery of self-awareness. Bryant holds a Master of Science in Negotiation and Conflict Resolution from Columbia University, is a certified Mediator, and was previously a Mediator for the U.S. Equal Employment Opportunity Commission before starting his business, CollabsHQ. He is located in Los Angeles, CA.